When to Contact Support for Repairs

At Studio HENK, we are committed to the longevity and sustainability of our furniture pieces. While our products are designed with durability and circular design principles in mind, there may be times when repairs are necessary. Knowing when to reach out to support for repair assistance helps us provide you with the best possible service and keeps your furniture looking and functioning beautifully for years to come.

Signs That You Should Contact Support

Visible damage such as cracks, chips, or structural instability that affect the safety or use of the furniture.
Problems with moving parts like hinges, drawers, or adjustable components that no longer operate smoothly.
Finish wear that compromises the protective coating, especially if it leads to exposure of underlying material.
Any issues discovered during routine care or maintenance that require professional attention beyond regular cleaning or upkeep.

How to Contact Support for Repairs

If you notice any of the above signs or have concerns about the condition of your Studio HENK furniture, please contact our customer support team for assistance. You can reach us via:

Email: [Insert support email address]
Phone: [Insert support phone number]
Online support portal: [Insert URL to support/contact page]

Preparing for Your Repair Request

To expedite the repair process, please have the following information ready when you contact support:

Order number or proof of purchase
Description and photos of the issue or damage
Date of purchase and delivery details
Any previous communication about repairs or related concerns

Additional Support Services

Beyond repair support, Studio HENK also offers assistance with furniture care and maintenance to help you extend the life of your pieces. Additionally, if you require help with delivery or assembly related to repairs, please mention this when you contact us, and we will do our best to accommodate your needs.

We appreciate your commitment to sustainable living by choosing Studio HENK, and we are here to support you throughout the lifecycle of your furniture.