Tracking Your Order with Studio HENK – Zendesk

Introduction

At Studio HENK, we are committed to providing you with sustainable, beautiful, and functional furniture. Tracking your order is simple and designed to keep you informed every step of the way. This guide will help you understand how to track your order and what to expect from our delivery and assembly services.

How to Track Your Order

Once you have placed your order, you will receive a confirmation email containing your order details as well as a tracking number. Follow these steps to track your order:

Check your email inbox for the order confirmation from Studio HENK.
Locate the unique tracking number or link provided in the email.
Click the tracking link or visit the courier’s website and enter your tracking number to see real-time updates on your delivery status.

Delivery Times and Options

Our delivery times vary depending on the product and your location. Typically, deliveries take between [Insert typical timeframe, e.g., 2-4 weeks] after order confirmation. We offer the following delivery options:

Standard delivery: Your furniture will be delivered to your doorstep.
White-glove delivery and assembly: Our team will deliver and assemble your furniture in the room of your choice, ensuring it is set up correctly and ready to enjoy.

Assembly Services

If you have chosen our assembly service, our professional team will contact you to schedule a convenient time for setup. Assembly is performed with care to sustain the quality and aesthetics of your Studio HENK furniture.

Need Help?

If you have any questions about your order, tracking information, or delivery and assembly options, please do not hesitate to contact our customer support team. We are here to assist you with all your needs, ensuring a seamless and satisfying experience with Studio HENK.